PATHETIC CUSTOMER SERVICE @JET MALL @CARNIVAL

on Tuesday 10th December 2024 at Jet Mall of Carnival, my sister and myself went to buy a voucher..when we got to the till there were two assistants 1 on the phone, the other sorting paperwork. They never acknowledged us for over 7minutes standing there until I asked is there no one who is going to assist us, they then called an assistant who was packing clothes on the floor to come assist us. Even then it was a problem getting the voucher because they were so disorganized failing to even inform us that they are looking for a voucher card. All 3 of them did not have name tags, none apologized for the long wait. I honestly was not pleased with that type of Customer service.