SV
Shirin V

1 reviews | Active since Sept 2016

23 Oct 2017, 16:16

pathetic customer service

No resolution to simple query. The Facebook Team is completely clueless and inefficient. Their knowledge is putrid and is costing Jet stores loyal customers.

0
Replies (2)
Jet
Jet's reply24 Oct 2017, 16:34
Official

We have received your concern and apologise for the inconveniences caused by the matter as the Face book team was not of proper assistance. Kindly furnish us with the initial query on ***so that we may action accordingly. Please find the below reference number for your post ***/GO. We apologise again for any frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Jet
Jet's reply24 Oct 2017, 16:35
Official

We have received your concern and apologise for the inconveniences caused by the matter as the Face book team was not of proper assistance. Kindly furnish us with the initial query on ***so that we may action accordingly. Please find the below reference number for your post ***/GO. We apologise again for any frustrations incurred.

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,