passing the bucket

<p>I received a jet loyatlty card. After receiving this one of the consultants of the jet department regarding furnearl policy covers Jet direct provider Plan, Jet family pa plan,and jet direct family funeral plan. Up untill today i did not receive any documentation. When i phoned on several occations i was told they will put me through to the correct department and the the line was cut or they couldnt get through,</p> <p> </p> <p>I need to cancel all these 3 policies as there no use for me in something i do not have any control over.</p> <p> </p> <p>This is really really bad. Say for instance something happens to me. I am just keep on paying and no results, Very very unprofessional.</p> <p> </p> <p>Thank you</p> <p>Amelia Kruger</p> <p> </p>