MP
Melanie P
1 reviews | Active since Feb 2014
04 May 2015, 14:30
Paid up my account - send me the freaking letter
Hi<br> <br> I paid up my account phoned like 20 times now<br> Just send me the letter and remove me off ITC<br> Law states that you need to update ITC every 30 days <br> Thanks to you my overdraft was declined<br>
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Replies (1)
Jet's replyOfficial
04 May 2015, 15:18Hello annoyed-1,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our accounts department for further investigation.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our accounts department for further investigation.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply04 May 2015, 15:18
Official
Hello annoyed-1,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our accounts department for further investigation.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience and frustration caused in this incident. We have escalated your query to our accounts department for further investigation.
You will be receiving direct feedback shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***