mN
maryann N

1 reviews | Active since Apr 2015

30 Aug 2016, 04:59

paid up letter not on ITC

<p>i paidup Edgars and went to jet in protea gardens as its part of edgars. request a paid up letter . I was sent to me afterme having to go to hello Peter about the delay of the letter being sent to me. NOW they did not updated this on ITC. Transunion has no record of Edgar's sending a paid up letter. please ask Jill Maduray ********** 442 why did they not update my paid up letteron ITC. . Tomorrow I will be going to an Edgars Store I am expecting to be assisted, as im taking Time out of work to sort this mess out. </p>

0
Replies (1)
Jet
Jet's reply30 Aug 2016, 09:32
Official

Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ********** 024/GO.

Tel: ********** or ***Edgars.

Tel: ***Jet

Email: ********** Johannesburg

Email: ********** Cape Town / Durban

Tel: 031 **********

Kind regards,

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***