PS
Puleng S
1 reviews | Active since Sept 2014
02 Jul 2015, 17:43
paid up letter
I have made a payment of 5100 settling the entire debt owed on my account. I called the lawyers in which my account is handed to. And I was not assist. I paid the money on the 36th June, and I called the lawyers on the 1st of June. And when I called them I was told to call after lunch as everyone who could help is on lunch. when I called after lunch I was transferred and the line was not answered and I called again for the third time and I was given an.086 number to call edcon. I called that number and could not go through until I decided to resort her. <br> I need a paid up letter of my jet account please.
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Jet's replyOfficial
03 Jul 2015, 08:49Hello pulengs,
As per our telephonic conversation we must apologise for the service received regarding your account.
We have escalated your query to our accounts department ,a request has been sent for a paid up letter. Upon feedback further communication will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your account.
We have escalated your query to our accounts department ,a request has been sent for a paid up letter. Upon feedback further communication will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply03 Jul 2015, 08:49
Official
Hello pulengs,
As per our telephonic conversation we must apologise for the service received regarding your account.
We have escalated your query to our accounts department ,a request has been sent for a paid up letter. Upon feedback further communication will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your account.
We have escalated your query to our accounts department ,a request has been sent for a paid up letter. Upon feedback further communication will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***