DR
Denzel R
1 reviews | Active since May 2015
20 May 2015, 16:21
Paid Up Account But Listed as a Bad payer
I Paid my account off two months ago and I am listed as a bad payer to date. I only found out because I was rejected for a car due to my Jet account, when I called to query I was told this will be resolved in 7 working days. This is ridiculous as if I did not apply for a car I would not have known I was listed as a bad payer.<br> <br> Thanks to this I lost my deal for the Car which is not fair because there is clearly people who did not do their jobs.
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Replies (1)
Jet's replyOfficial
21 May 2015, 09:49Hello Denzel91,
As per our telephonic conversation your account reflects as paid with us. We have raised your concerns with the our accounts department for investigation to be done you will be receiving direct feedback shortly.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation your account reflects as paid with us. We have raised your concerns with the our accounts department for investigation to be done you will be receiving direct feedback shortly.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
Jet's reply21 May 2015, 09:49
Official
Hello Denzel91,
As per our telephonic conversation your account reflects as paid with us. We have raised your concerns with the our accounts department for investigation to be done you will be receiving direct feedback shortly.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation your account reflects as paid with us. We have raised your concerns with the our accounts department for investigation to be done you will be receiving direct feedback shortly.
Should you require further assistance please do not hesitate to contact our accounts department on ***.
Your reference number is ***/GO
Kind regards,
Edcon customer experience team,
***