DJ
Desiree J
1 reviews | Active since May 2013
28 Sept 2015, 16:52
Paid up account
Good Day about 10 years ago I had a jet account which is paid up after 10 years they are sending me accounts and statements and attorneys letters I asked them to have this account prescribed as this is 10 years ago what the hell with these people, don't they have any other work to do I get like phone call up until ten o'clock at night, please I need to know what do I do in a case like this.
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Jet's replyOfficial
30 Sept 2015, 10:17Hello keenanja,
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding your account closure.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding your account closure.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply30 Sept 2015, 10:17
Official
Hello keenanja,
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding your account closure.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received regarding your account. We have escalated this matter to our account management team to investigate and revert with feedback regarding your account closure.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***