ZT
Zanele T

1 reviews | Active since Feb 2017

28 Feb 2017, 15:30

Paid but still listed and threatened

<p>Hi, </p> <p> </p> <p>I was owing Jet Stores couple of years back after loosing my first Job, got my recent Job and Jet had already handed over my account to Anthony, Richards and Associates (ARA) which offered me 25% discount on the balance i had owing, meaning I had to the pay R771.00 to recover the outstanding balance and be paid up. i paid the amount on the 23rd of April 2015. Even today i stilll get funny messages from a different company saying i owe Jet. I went to Jet stores a number of times more than 6times they wont help me. The amount difference that was on the account as i was given a discount was supposed to be taken away, but not. I spoke to Lorna Stuurman (Project Manager for ARA) she always promise to fix the problem but immidietly I hang up the line she forgets about the Query. I need help so that this account can be closed its just a pain in my life, the efforts and being **** too serveral time... I'm sick and tired of these two... I need them to reimburse me for all this time I tried to fix this problem and they promised me all lies. Its now 2017 my credit record is a mess because of people who seats and dont want to do thier Job.</p>

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Replies (2)
Jet
Jet's reply01 Mar 2017, 07:38
Official

Kindly be advised that the matter regarding the account enquiry and ITC authorisation has been sent to the accounts team for actioning. They will revert back directly to you after actioning . The accounts team may be reached on the below details for follow up . Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Jet
Jet's reply01 Mar 2017, 07:38
Official

Kindly be advised that the matter regarding the account enquiry and ITC authorisation has been sent to the accounts team for actioning. They will revert back directly to you after actioning . The accounts team may be reached on the below details for follow up . Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.