BM
Blondie M
1 reviews | Active since May 2012
28 Jun 2019, 10:02
Over Charged!!! Unacceptable
I had a balance of R1700 and I paid it off a couple of weeks ago, now when I call in to close the account I am being told that I need to pay the Interest that I now have. Normally interest is the next month but because now that I paid everything that was due I need to pay that also, this is unacceptable, these people just want to make money. How will one ever stay out of debt when companies like Jet make money with their ****s?
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
29 Jun 2019, 12:30Dear Blondie,
Thank you for making contact with us.
Kindly be informed you need to settle the current balance on your Account before our Accounts Team may assist with your Account closure request.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards,
Edgars Customer Experience Team
***
Thank you for making contact with us.
Kindly be informed you need to settle the current balance on your Account before our Accounts Team may assist with your Account closure request.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards,
Edgars Customer Experience Team
***
Best regards,
Jet's reply29 Jun 2019, 12:30
Official
Dear Blondie,
Thank you for making contact with us.
Kindly be informed you need to settle the current balance on your Account before our Accounts Team may assist with your Account closure request.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards,
Edgars Customer Experience Team
***
Thank you for making contact with us.
Kindly be informed you need to settle the current balance on your Account before our Accounts Team may assist with your Account closure request.
Please accept our apologies for the frustrations caused to you.
***/GO
Kind regards,
Edgars Customer Experience Team
***
Best regards,
