MS
Mpho S

1 reviews | Active since Aug 2021

22 Nov 2025, 18:19

Organic matte white kitchenware

I am writing to express my deep dissatisfaction with the poor service delivery experienced in the Vaal area. It is unacceptable that only one customer in the entire region was able to purchase a single product due to limited availability and inadequate service. This situation is highly disappointing and does not reflect the level of service customers expect from Jet Home. Worst part is the area manager acquired those products and delivered it for that customer to a specific store. Why are there no implementations that limit on stock purchases per customer, especially during periods of low availability. This will help ensure that more customers in the Vaal area are able to access the products they need and prevent situations where a single customer purchases all available items. I’m extremely disappointed as I spent my own petrol to go to various stores, yet I was told the same story once again. This is unacceptable and a waste of time and money

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Replies (1)
Jet
Jet's reply26 Nov 2025, 08:43
Official
Hi Mpho,
 
Thank you for bringing this matter to our attention we will escalate your query to our team. 

Best regards,