1 reviews | Active since Sept 2016

11 Jun 2018, 10:02

Online order not in store after 30 days

Order # ********** 15 - In transit from the 10th of May. Callet Jetonline number ***2 weeks back and I was advised that order is in store but the system was not updated. Week after that i sent my wife to the store since the order was her special gift and dololo the guy is store says there is nothing. I do not know what to do now as things are not working fine. Her special day is long overdue and still no gift.

0
Replies (2)
Jet
Jet's reply11 Jun 2018, 16:44
Official

Thank you for bringing this matter to our attention .We apologise for the delay with the delivery of which we are checking again with the Westgate store and feedback will be provided .

***/GO

Kind regards

The Edcon Customer Experience Team

's update19 Jun 2018, 12:25
Reviewer Update
Good day. I still haven't received my order and no communication. Can I get a refund instead? Kind regards.