KM
Khuliso M
1 reviews | Active since Dec 2013
13 Feb 2015, 10:25
Not updating my credit profile
I had my account in arrears. I have settled this account in early January.<br> Still i have to fight to get my credit profile on the bureau updated as i was promised before settling. Even thou i payed, my life is still at a stand still. What exactly is going on with my updates? I cannot wait forever.
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Jet's replyOfficial
13 Feb 2015, 13:34Hello Khulie67,
We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department with regards to your credit profile update.
Investigations will be done and feedback upon investigation will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department with regards to your credit profile update.
Investigations will be done and feedback upon investigation will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply13 Feb 2015, 13:34
Official
Hello Khulie67,
We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department with regards to your credit profile update.
Investigations will be done and feedback upon investigation will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
We must apologise for the frustration caused in this matter. Please be advised your query has been escalated to our accounts department with regards to your credit profile update.
Investigations will be done and feedback upon investigation will be provided shortly. Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***