RM
Reshoketswe M
1 reviews | Active since Nov 2018
29 Nov 2018, 15:16
not satisfied
I bought a phone yesterday at Jet wonderpark and i got home and found that the quality of the camera is not that good. I called and asked to press on what i paid for a better phone and i'm told i can't. I am a customer and i'm not happy with the product, what must i do?
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Replies (1)
Jet's replyOfficial
30 Nov 2018, 09:32Thank you for making contact with us regarding the cellphone that was purchased from us. Unfortunately we cannot exchange/refund the phone as the sim card is activated and the phone is now second hand. Sorry for the frustrations caused to you .
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,
Jet's reply30 Nov 2018, 09:32
Official
Thank you for making contact with us regarding the cellphone that was purchased from us. Unfortunately we cannot exchange/refund the phone as the sim card is activated and the phone is now second hand. Sorry for the frustrations caused to you .
***/GO
Kind regards
The Edgars Customer Experience Team
***/GO
Kind regards
The Edgars Customer Experience Team
Best regards,