RC
Robert C
1 reviews | Active since Mar 2009
07 Dec 2017, 10:04
Not my problem
Received an sms from jet to rate service from jet in green acres . i am in johannesburg. I phoned jet at green acres and advised that the number they sent the sms is wrong and i want them to remove it from their system. They were not interested
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Replies (2)
Jet's replyOfficial
07 Dec 2017, 15:32Thank you for bringing this matter to our attention .Kindly note that your number appears on a cash rewards card holders profile .We have removed it from his profile to prevent this from happening..Remember with cell numbers that are not being used after a period of time the service provider allocates it to another user .
Kind regards
The Edcon Customer Experience Team
Best regards,
Jet's reply07 Dec 2017, 15:32
Official
Thank you for bringing this matter to our attention .Kindly note that your number appears on a cash rewards card holders profile .We have removed it from his profile to prevent this from happening..Remember with cell numbers that are not being used after a period of time the service provider allocates it to another user .
Kind regards
The Edcon Customer Experience Team
Best regards,
RC
Robert C's updateReviewer Update
07 Dec 2017, 15:39I have had this number for over 15 years I have never before received an SMS addressed to Rasdien N who had been shopping at JET Green acres
RC
Robert C's update07 Dec 2017, 15:39
Reviewer Update
I have had this number for over 15 years I have never before received an SMS addressed to Rasdien N who had been shopping at JET Green acres