1 reviews | Active since May 2016
Not impressed with the quality of product.
<p>Was looking for a nice new top - the ladies up-size variety is extremely limited. So I decided to buy a pair of sandals, which i wore for the first time today. Big surprize, the sole came loose from the heel by lunch time. And people wonder why I've closed my account and shop elsewhere these days... No stars for bad quality. </p>
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 31 days refund and exchange policy on quality.
If you are experiencing a problem with the item please feel free to visits the Jet store with a valid proof of purchase for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to share your concerns with us. Edcon has a quality department that evaluates merchandise before sending our items to stores, this should not be happening. Please be advised Edcon does have a 31 days refund and exchange policy on quality.
If you are experiencing a problem with the item please feel free to visits the Jet store with a valid proof of purchase for further assistance.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***