Non -disclosure Edcon and Hollard account protection plan

I am foreign national who had an account with Jet stores and took out an account protection plan which was supposed to help me in the event of retrenchment.In 2014 I was retrenched so I approached 2of their stores to get information. On how to go about submitting a claim . when I gave them my id they made it clear that even if I submit my documents I don't qualify because it does not cover foreigners.wow this was shocking because they had been deducting premiums which were included in monthly installment.so it's OK for them to get premiums from a foreigner but they can not cover my account.I was in a state having lost my job i paid for a few months after which situation was tight I defaulted on my payment's.what do they do because they have money they quickly handed me over to the lawyers who harassed me every month until I paid Edcon their last dime. I thought that was the end of the whole ordeal I was shocked recently to find out they handed me over to the credit bureaus for all to see I am an ************* and dishonest person and risky to deal with.i can't open an account elsewhere.i have contacted their customer service department and they tell me my name is cleared but I have to go through the 5 year retention period my name can not be removed.i have contacted the credit ombudsman who also said I have to wait for the 5 year retention period for my name to be cleared.This is very interesting because first and for most Edcon being in the Financial services together with their underwriter Hollard they were supposed to disclose all the information on the product so that I make an informed decision.They misled me into taking a product that they knew would not benefit me .This resulted in a financial loss on my part and it has tarnished my reputation.i am a professional someone that is why I took the cover in the first place to avoid such eventualities.i have tried to get help but all doors are closed no one wants to acknowledge Edcon was wrong and **********ly took money from me.They were quick to run to the lawyers and to send my details to credit bureaus.Where am l a poor foreigner supposed to take Edcon and Hollard for their ********* behavior.I had resolved to forego the premiums but this is now to much.And come to think of it how many foreigners have been and are being dupped like me.How much money are they making out of this ****.According to the financial services Act this has serious implications on their licences.I demand that appropriate action be taken by the two organizations to clear my image.They were dishonest not me.I am disappointed in them such big names in the industry stooping so low.