VL
Vuyelwa L

1 reviews | Active since Mar 2014

06 May 2015, 12:52

No statement but debited on monthly basis

Jet is debiting my account on monthly basis yet they dont even send me a statement to see how far my account and they dont update on ITC that the account is paid on monthly basis. My credit report shows that i havent paid the account for years now .

0
Replies (1)
Jet
Jet's reply06 May 2015, 14:08
Official
Hello Mabhayi ,

Please be advised your query has been escalated to our accounts department to investigate with regards to non-receipt of your statement, once we have received feedback further communication will be sent to you accordingly .

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
***