mL
muhammed L
1 reviews | Active since Feb 2013
09 Jul 2015, 17:09
No Staff To Be Found In Store, No Stock
There weren't any cashiers at the till or any staff on the floor or security at the door. Absolutely no staff in sight. After 5 minutes of customers wondering what to do or where to ask for assistance, a staff member came rushing into the shop with food items in her hand, went to the back to leave it and then only came to assist. There were only 2 staff members present. <br> Cellphones advertised were not in stock. Pamphlets were on display advertising these specials but no stock. A reply was given that \no stock had been received"in the first place. <br> This was highly inconvenient as pathetic service was received. """
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
10 Jul 2015, 09:16Hello abu luqmaan,
Our attempts to contact you today at 09:04 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding the lack of staff members and no stock available.
We have addressed this incident with our in store management team, you will be receiving direct feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 09:04 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding the lack of staff members and no stock available.
We have addressed this incident with our in store management team, you will be receiving direct feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply10 Jul 2015, 09:16
Official
Hello abu luqmaan,
Our attempts to contact you today at 09:04 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding the lack of staff members and no stock available.
We have addressed this incident with our in store management team, you will be receiving direct feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 09:04 AM have been unsuccessful. We must apologise for the unpleasant experience in store regarding the lack of staff members and no stock available.
We have addressed this incident with our in store management team, you will be receiving direct feedback shortly. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
