FS
Fikile S
1 reviews | Active since Mar 2013
11 Mar 2015, 15:34
NO SERVICE
I called countless times looking for just one department, I was given so many numbers, some invalid and some just ignored.<br> <br> I sent the following query on their online platform \I requested a paid up letter three days ago and still haven't received it. I indicated that it was urgent and they told me about standard turnaround time which has long past!<br> <br> I called numerous times to follow up and got transferred from pillar to post. I was given three different numbers to call ( ***
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Jet's replyOfficial
11 Mar 2015, 15:57Hello Fikileigh,
Kindly note your account is blocked due to the debt review department. Edcon cannot remove the block code from your account unless you provide a clearance certificate from your debt review department.
Please contact your debt review department directly for a clearance certificate, then contact Edcon and we will remove the block code from your account and provide a paid up letter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Kindly note your account is blocked due to the debt review department. Edcon cannot remove the block code from your account unless you provide a clearance certificate from your debt review department.
Please contact your debt review department directly for a clearance certificate, then contact Edcon and we will remove the block code from your account and provide a paid up letter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply11 Mar 2015, 15:57
Official
Hello Fikileigh,
Kindly note your account is blocked due to the debt review department. Edcon cannot remove the block code from your account unless you provide a clearance certificate from your debt review department.
Please contact your debt review department directly for a clearance certificate, then contact Edcon and we will remove the block code from your account and provide a paid up letter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Kindly note your account is blocked due to the debt review department. Edcon cannot remove the block code from your account unless you provide a clearance certificate from your debt review department.
Please contact your debt review department directly for a clearance certificate, then contact Edcon and we will remove the block code from your account and provide a paid up letter.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Best regards,