TM
Thembelani M
1 reviews | Active since Nov 2015
24 Nov 2015, 10:04
NO SENSE OF URGENCY
I HAPPENED TO BE A VICTIM OF ID *****, MY ID WAS IMPERSONATED AND WRONGLY USED TO OPENED ACCOUNTS WITH VARIOUS FINANCIAL INSTITUTIONS. AFTER I HAVE PICKED UP THAT JET/EDGARS WAS ONE OF THE INSTITUTIONS I QUICKLY SUBMITTED ALL THE RELEVANT DISPUTING DOCUMENTS AND WHEN I MADE A FOLLOW UP I WAS TOLD EVERYTHING WAS ON TRACK AND REPORT WAS SENT TO ITC. I AM SO TAKEN ABACK BECAUSE RECENTLY MY CAR FINANCE APPLICATION DECLINED BECAUSE THE BANK PICKED UP THAT THIS ***** ACCOUNT STILL EXISTS.
Helpful (0)
Replies (1)0
Replies (1)Jet's replyOfficial
25 Nov 2015, 10:09Hello ThembelaniM,
As per our telephonic conversation we have escalated your query to our ***** and disputes department to investigate on this matter, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
As per our telephonic conversation we have escalated your query to our ***** and disputes department to investigate on this matter, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
Jet's reply25 Nov 2015, 10:09
Official
Hello ThembelaniM,
As per our telephonic conversation we have escalated your query to our ***** and disputes department to investigate on this matter, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
As per our telephonic conversation we have escalated your query to our ***** and disputes department to investigate on this matter, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO.
Kind Regards
Customer Experience team
***
