NO RESPONSE TO AN EMAIL QUERY FOUR MONTHS AGO

<p>In May i received my statement from Jet stores. On the statement it advised that i can qualify for a limit increase and i need to send payslips and bank statements to ********** <p>I have been doing for 5 months and no one gets back to me. I had called your customer care number numerous times and joy. I emailed accounts and Ntombi Kohle replies but never follows through. I even logged a qcomplaint on Edgars reviews and no response. This company has a blatant disregard for customer service. I am going to pay off my account and close it. Also my monthly instalment if around R500 a month. In early a August i made a payment of R1000 after i made my monthly instalment on the 1st August. In early September i went to one of your stores and theu told me i owe R500 why???? As i paid in advance</p> <p>Can somone please help me</p>