FO
Francois O
1 reviews | Active since Mar 2015
27 Mar 2015, 13:25
No response since first complaint
2 weeks ago I made a complaint about jet billing things to my account not agreed upon. I still have not heard anything yet. I won't phone them because I have to hold the line for 10 minutes and everybody \will"call me back <br> <br> My reference number for first complaint is ***/GO <br> <br> Call me on ***"""
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Replies (1)
Jet's replyOfficial
28 Mar 2015, 09:28Hello FranOes,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided direct to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided direct to you.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply28 Mar 2015, 09:28
Official
Hello FranOes,
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided direct to you.
Kind regards,
Edcon customer experience team,
***
We must apologise for the time taken to resolve your query, please be advised we are aware of your query and have requested for immediate intervention from the relevant team, your query has been noted as a priority and feedback will be provided direct to you.
Kind regards,
Edcon customer experience team,
***
Best regards,