1 reviews | Active since Feb 2017
No reply when phoning Jetmart Bellvile (Middestad branch)
<p>It is a miracle if anyone answer a phone at Jetmart Bellvile, Cape Town (Middestad branch) - ********** </p>
We have escalated the complaint to the Jetmart Bellvile management to address as our valued customer is not happy that the consultants do not pick up the telephone when our valued customers are calling the store as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jetmart Bellvile management to address as our valued customer is not happy that the consultants do not pick up the telephone when our valued customers are calling the store as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.