BS
Boitumelo S
1 reviews | Active since Mar 2015
29 Sept 2015, 12:46
No Eating
I was about to enter the Jet store that is situated on the corner of Church and Van der Walt Street, when I was stopped by the security man telling me that I cannot enter the store as I was eating ice cream. I asked him to call the store manager and a lady who said her name was Molebogeng Masukunya said she is the Admin Manager. She told me the same thing and my question to her was where is the signage to show that food is not allowed in the store. She was very rude and couldn't handle the situation very well.
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Jet's replyOfficial
30 Sept 2015, 11:12Hello botoro,
As per our telephonic conversation we must apologise for the service received in store. Please be advised we have addressed this matter with our store manager as this incident could have been handle in a different light.
Your concerns have been raised with the store and regional manager feedback will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received in store. Please be advised we have addressed this matter with our store manager as this incident could have been handle in a different light.
Your concerns have been raised with the store and regional manager feedback will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply30 Sept 2015, 11:12
Official
Hello botoro,
As per our telephonic conversation we must apologise for the service received in store. Please be advised we have addressed this matter with our store manager as this incident could have been handle in a different light.
Your concerns have been raised with the store and regional manager feedback will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the service received in store. Please be advised we have addressed this matter with our store manager as this incident could have been handle in a different light.
Your concerns have been raised with the store and regional manager feedback will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Best regards,