1 reviews | Active since Jan 2016
No customer service they lost my cloth
<p>Am very disappointed with jet protea glen mall for misplacing my items that I lay byed and let me stand for hours and not even apologise and the manager come to resolve my issue after countIng money while I stand and wait for my things that are not found from since I came in at 11:15 am until now at 1:1pm it not acceptable because I just want to come pay my things and go but am still waiting and the store manager Siya is attending to another customer that came after me am not happy with this bad service I have received </p>
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. We have addressed this incident with the store manager regarding the service received in store, feedback will be provided shortly. Please be advised we must apologise for the unpleasant experience.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***
We must apologise for the delayed response.
Thank you for bringing this matter to our attention. We have addressed this incident with the store manager regarding the service received in store, feedback will be provided shortly. Please be advised we must apologise for the unpleasant experience.
You reference number is ***/GO
Kind regards,
Edcon customer experience team,
***