TM
Thabisa M
1 reviews | Active since Aug 2015
09 Aug 2015, 21:22
No communication
on friday 07/08/2015. I went to jet mart to open a credit account and the lady helping me said by the same friday they will call or send sms. today is sunday jet hasn't called. last year they did the same thing. and after they declined my name saying that I did not answer the call and it was a silly lie cus they never called. im sick and tired of waiting for nothing. Jet fix this please.
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Replies (1)
Jet's replyOfficial
12 Aug 2015, 10:09Hello thabisa mbolani,
Our attempts to contact you today at 10:03 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:03 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,
Jet's reply12 Aug 2015, 10:09
Official
Hello thabisa mbolani,
Our attempts to contact you today at 10:03 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:03 AM have been unsuccessful. We are so sorry to hear about your unpleasant experience concerning your application for a new account.
We have escalated your query to our new accounts department to investigate on your application and revert with feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our new accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Best regards,