LW
Lauren W
1 reviews | Active since Mar 2012
05 Jun 2015, 13:44
No Cashiers!!!!!
Can someone please explain to me why whenever I go to Jet Stores in St. George's Mall there is only 1 or 2 cashiers assisting and a long line. Does Jet not want to employ more people so now the customers has to suffer? I am not the only one complaining about this as my colleagues always experience the same thing. I had to once again put my clothes back on the shelves as my lunch time was over. Stood there for almost 30 minutes. I am fed up with the bad service at Jet and standing there for too long. Done done done
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Replies (1)Jet's replyOfficial
08 Jun 2015, 09:49Hello Lauren84,
As per our telephonic conversation thank you for the feedback provided. We must apologise for the frustration caused in the matter. We have raised your concerns with the store and area manager with regards to the lack of cashiers and till points managed, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation thank you for the feedback provided. We must apologise for the frustration caused in the matter. We have raised your concerns with the store and area manager with regards to the lack of cashiers and till points managed, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply08 Jun 2015, 09:49
Official
Hello Lauren84,
As per our telephonic conversation thank you for the feedback provided. We must apologise for the frustration caused in the matter. We have raised your concerns with the store and area manager with regards to the lack of cashiers and till points managed, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation thank you for the feedback provided. We must apologise for the frustration caused in the matter. We have raised your concerns with the store and area manager with regards to the lack of cashiers and till points managed, you will be receiving direct feedback shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
