TL
Tania L
1 reviews | Active since Jul 2014
20 May 2015, 09:07
No Apology
So the strore opens at 8.30am. I am waiting and i see the staff getting ready but they just painly ignore me. No notice on the door to say maybe if they will open late today. 8.45am they open the doors, no greeting, no apology. I walked in and out again because my break was over and i came late at work. They just lost a sale as i am planning a baby shower for my friend and had to buy the bucket and fill it with with baby essencials and clothing. I was going to pay cash and not on account.
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Jet's replyOfficial
20 May 2015, 10:43Hello Tanialinks,
Our attempts to contact you today at 10:33am have been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure going forward the store will be opened according to business hours as stated.
We must apologise for the inconvenience and frustration caused ,your will be receiving direct feedback from the store shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:33am have been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure going forward the store will be opened according to business hours as stated.
We must apologise for the inconvenience and frustration caused ,your will be receiving direct feedback from the store shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply20 May 2015, 10:43
Official
Hello Tanialinks,
Our attempts to contact you today at 10:33am have been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure going forward the store will be opened according to business hours as stated.
We must apologise for the inconvenience and frustration caused ,your will be receiving direct feedback from the store shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Our attempts to contact you today at 10:33am have been unsuccessful. We thank you for raising this incident with us. This matter has been addressed with the store manager to insure going forward the store will be opened according to business hours as stated.
We must apologise for the inconvenience and frustration caused ,your will be receiving direct feedback from the store shortly.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***