1 reviews | Active since Feb 2017
Next time ,I will slap that attitude out of her.. Mxm
<p>Please Jet should send off their cashier/teller to Client Service Training. Gosh talk about the bad attitude.</p> <p>I was in Jet Chris Hani Crossing in Vosloor at 14:29 on the 2cnd Feb I was assisted by Zanele Ntshangase,and Im not happy with the service. I was at the Till with shoes that had no price tag,I didn't notice that until she asked me to fetch another pair that had a price and I did,but she went back again to get another pair,when she got back she was mumbling, couldn't make out what she was saying. She pulled her face I asked how much?She didn't answer then I gave her my card and she proceeded with the payment gave me a slip to sign and that's it?. I worked for a retail company before and that's definitely out of line.</p>
We have escalated the complaint to the Jet Chris Hani Crossing, Vosloorus management to address as our valued customer is not happy that the consultant was not friendly when assisting our valued customer, as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. Resolved customer satisfied . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***
We have escalated the complaint to the Jet Chris Hani Crossing, Vosloorus management to address as our valued customer is not happy that the consultant was not friendly when assisting our valued customer, as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ***/GO. Resolved customer satisfied . The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***