YM
Yolande M
1 reviews | Active since Feb 2010
22 Jun 2015, 10:34
New Jeans that is torn
Good day, i purchased a jeans at Jet stores on the 6th June, wore it once and after one wash it is torn, what happened to quality? and this is not the first time i buy from Jet and the items have a defect this was just the last straw for me. Unhappy customer
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Replies (1)
Jet's replyOfficial
22 Jun 2015, 13:20Hello Lmeth,
As per our telephonic conversation we must apologise for inconvenience caused. Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards,
For convenience we have escalated your query to Jet Southgate to assist with an exchange, please take your **** of purchase, We have we thank you for your valued feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for inconvenience caused. Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards,
For convenience we have escalated your query to Jet Southgate to assist with an exchange, please take your **** of purchase, We have we thank you for your valued feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply22 Jun 2015, 13:20
Official
Hello Lmeth,
As per our telephonic conversation we must apologise for inconvenience caused. Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards,
For convenience we have escalated your query to Jet Southgate to assist with an exchange, please take your **** of purchase, We have we thank you for your valued feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for inconvenience caused. Quality is a priority and it is feedback from customers like you that will insure we will live up to our quality standards,
For convenience we have escalated your query to Jet Southgate to assist with an exchange, please take your **** of purchase, We have we thank you for your valued feedback.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***