dM
daniel M
1 reviews | Active since Sept 2015
01 Sept 2015, 21:08
my samsung galaxy core prime (vodacom)
bought a samsung galaxy core prime with my mother's jet account. It was having a problem with a speaker without me damaging it. Returned it to the store within the next 7 days. Ask for a new one but they didnt give it to me instead they took it to the insurance. Now the insurance says they cant fix it because its not an eccidental damage and they say my fone will be released after a month without being fix...i cant take this ... Plz help me!
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Jet's replyOfficial
02 Sept 2015, 13:48Hello danlevy,
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store regarding your cell phone repairs, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store regarding your cell phone repairs, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Jet's reply02 Sept 2015, 13:48
Official
Hello danlevy,
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store regarding your cell phone repairs, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised we are currently liaising with the store regarding your cell phone repairs, once we have received feedback further communication will be sent to you.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***