1 reviews | Active since Jun 2015
MUST BUY R250
I OPENED A COUNT AT JET THE LADY TOLD ME I JUST NEED TO GO IN TO THE SHOP GIVE MY ID AND I WILL RECEIVE MY CARD. SO THE AFTERNOON OF FRIDAY 29 MAY I GO TO GREENSTONE JET GET MY SON THE SPECIAL ON THE JEANS 2 JEANS FOR R109 AND I GET MYSELF A BLACK PANTS FOR R99 AND GO TO THE COUNTER. WHEN I GET TO THE COUNTER I TEL THE SALES PERSONE I NEED TO OPEN MY ACCOUNT AND I WOULD LIKE TO PURCHES THE 2 JEANS AND THE BLACK PANTS ..... THE SALES PERONE THEN TELS ME THAT I CANT JUST BUY THAT I MUST BUY MORE THEN R250.<br> THE STORE COULD LOOK ON THERE CAMERAS ME TELLING THIS PERSONE I DONT WANT TO BUY MORE I JUST NEED WHAT I TOOK AND I DONT WANT THE BOOKLET SHE KEEPS ON GIVING ME THE MORE SE TELS ME I MUST BUY MORE THEN R250.... BY THIS TIME I AM VERY ANOUD AND MY SONS FOOT IS SORE AND HE WANTS TO GO SO JUST TO GET OUT OF THE SHOP BEFORE I SAY SOMTHING I SHOULD NOT I PUT SOME SOCKES,CHAPPIES AND JELLY BABIES THEY THEN SAID I CANT GET THE SPECIAL ON THE JEANS I MUST PAY FULL PRICE BECOUSE IM BUYING MORE THEN R250 AND I MUST USE THE VOUCHER IN THE BOOK SO I CANT GET THE SPECIAL..... THIS IS VERY BAD SERVIC
As per our telephonic conversation we must apologise for the unpleasant service regarding the cashier. I assure you we have addressed this matter with our store manager as that is not the level of service we wish to provide to our customer, redeeming your new account vouchers is optional in store.
You will be receiving feedback shortly from the store management team. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
As per our telephonic conversation we must apologise for the unpleasant service regarding the cashier. I assure you we have addressed this matter with our store manager as that is not the level of service we wish to provide to our customer, redeeming your new account vouchers is optional in store.
You will be receiving feedback shortly from the store management team. Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind regards,
Edcon customer experience team,
***
