MORE THAN A MONTH WITHOUT A DEVICE

Item: Jet
Rating: 2
Author: VIRGINIA C

I HAD A PROBLEM WITH MY DEVICE THAT I BOUGHT FROM JET USING MY ACCOUNT.THE SCREEN WASNT DISPLAYING ANYTHING.IT WAS SEND FOR REPAIRS IN DECEMBER AND UP TO NOW THERE IS NOTHING DONE.I WENT BACK TO CENTURION MALL AND THEY TOLD ME THAT THE DEVICE IS NOT YET COLLECTED FROM THE STORE.IM TIRED OF WAITING.PLEASE GIVE ME A NEW DEVICE IF POSSIBLE.

Helpful (0)

Replies (1)

Jet's replyOfficial

10 Feb 2016, 16:47

Hello virginiatchiro,

Our attempts to contact you today at 04:46 PM have been unsuccessful. Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced.

Please be advised we would like to assist with your query. Kindly be informed to contact our customer service on ***and quote your reference number.
Your reference number: ***/GO

Kind Regards
Customer Experience Team
***

Best regards,

Jet's reply10 Feb 2016, 16:47

Official

Best regards,

MORE THAN A MONTH WITHOUT A DEVICE

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