ID
Isaki D
1 reviews | Active since Apr 2015
24 Apr 2015, 15:04
Monthly Interest Rate Ripoff
I stopped paying my account when the monthly statement amount due kept rising, from R370 to R400 to R450 to R600 to R750.<br> <br> Now that I want to settle the account and close it for good, I have made numerous calls to their call center and accounts department to my horror that my account is charged 22.65% of the \outstanding amount"on the 7th of every month. Since I pay on month-end 25th of each month"
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Replies (1)
Jet's replyOfficial
25 Apr 2015, 09:45Hello djlaserman,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience caused in this matter, please be advised your query has been escalated to the account department for further assistance.
Kindly note non- receipt of your payment will lead to a bad credit profile, we advise you to make a payment or payment arrangements to avoid a bad rating.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience caused in this matter, please be advised your query has been escalated to the account department for further assistance.
Kindly note non- receipt of your payment will lead to a bad credit profile, we advise you to make a payment or payment arrangements to avoid a bad rating.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Jet's reply25 Apr 2015, 09:45
Official
Hello djlaserman,
Thank you for bringing this matter to our attention. We must apologise for the inconvenience caused in this matter, please be advised your query has been escalated to the account department for further assistance.
Kindly note non- receipt of your payment will lead to a bad credit profile, we advise you to make a payment or payment arrangements to avoid a bad rating.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. We must apologise for the inconvenience caused in this matter, please be advised your query has been escalated to the account department for further assistance.
Kindly note non- receipt of your payment will lead to a bad credit profile, we advise you to make a payment or payment arrangements to avoid a bad rating.
Your reference number is ***/GO.
Kind regards,
Edcon customer experience team,
***