1 reviews | Active since Feb 2015
Monthly charge that you can't decline - Give clients an option
<p>I have been a client for over 20years, today when I was in the store, I was told that I must accept a monthly charge of R22,00</p> <p>Are you mad, after over 20years, what is this charge for ?????</p> <p>Your service in thd store is bad, one person on a till.</p> <p> </p> <p>You can rather close my account</p>
The Service fee is only charged to your account upon acceptance from you.
Having taken into consideration the rising costs to provide unsecured credit to our customers, both Edcon and the credit provider, Absa Bank Ltd have regrettably been compelled to amend our credit agreements to introduce a monthly service fee on our credit accounts. The NCA (Act No. 34 of 2005 Section 101(1)(c)) allows credit providers to charge monthly service fees of up to a maximum of R60,00. Although these fees were waived by Edcon in the past, it has unfortunately now become necessary to charge a small fee of R22.80, which is well below the prescribed maximum.
Once you have accepted the change, the service fee forms part of our contract terms. Contracts cannot be changed unilaterally. That means you cannot cancel one of the terms of our agreement without our consent
Reference number: ***/GO
For further enquires do not hesitate to contact our financial services on: *** or email ***
Kind Regards
Customer Experience Team
***
The Service fee is only charged to your account upon acceptance from you.
Having taken into consideration the rising costs to provide unsecured credit to our customers, both Edcon and the credit provider, Absa Bank Ltd have regrettably been compelled to amend our credit agreements to introduce a monthly service fee on our credit accounts. The NCA (Act No. 34 of 2005 Section 101(1)(c)) allows credit providers to charge monthly service fees of up to a maximum of R60,00. Although these fees were waived by Edcon in the past, it has unfortunately now become necessary to charge a small fee of R22.80, which is well below the prescribed maximum.
Once you have accepted the change, the service fee forms part of our contract terms. Contracts cannot be changed unilaterally. That means you cannot cancel one of the terms of our agreement without our consent
Reference number: ***/GO
For further enquires do not hesitate to contact our financial services on: *** or email ***
Kind Regards
Customer Experience Team
***
I don't accept this charge, I have credit on my account, so I don't owe any money.
You in fact owe me money !!!!
I want this sorted out, that next time I go into a shop, I am able to do my shopping with out this nonese.
I don't accept this charge, I have credit on my account, so I don't owe any money.
You in fact owe me money !!!!
I want this sorted out, that next time I go into a shop, I am able to do my shopping with out this nonese.