RK
Relebohile K

1 reviews | Active since Dec 2019

01 Dec 2019, 14:39

Mistreated by the store manager

I went to a Jet Cresta on 29 November 2019 to buy things for my kids,but when I get there I was mistreated by a store manager Gaven,I was asking one the staff member about girls jacket,but he came straight to us shouting saying that I'm disturbing his staff member,and also if I don't leave the store he is going to call the security to throw me out of the store,I had to leave without buying the things that I was looking for,hurtfully nevermind I used to work there,he wasn't supposed to talk to me like that,what will happen next time if I'm with my kids,I didn't like the way he talked to me,it was very unprofessional,I wasn't happy at all I didn't even buy the things that I was looking for because of his rudeness.

0
Replies (3)
Jet
Jet's reply02 Dec 2019, 13:23
Official
Dear Relebohile

Thank you for sharing your experience with us .
We apologise for the frustrations caused to you .

Kindly note that we will investigate this incident and final feedback will be provided to you .

Once again we apologise for the disappointment caused to you.

***/GO

Kind regards

Jet Customer Experience Team
*** 

Best regards,

RK
Relebohile K's update02 Dec 2019, 15:12
Reviewer Update
Thanks for getting back to me and please update me after the investigation,.
Thanks
RK
Relebohile K's update13 Dec 2019, 14:34
Reviewer Update
Hey I'm still waiting for Jet to come back to me,since I've complaint about the service I've got,and they said they will get back to me,but till now I haven't heard from them,I want to know that is it save for me to go to Jet with my kids,and what happened after I was mistreated.



Thanks
Relebohile