1 reviews | Active since Aug 2017
Miss leading customers
I opened an account from jets and I feel like the person who helped me open the account miss leaded me into taking a jets club product which I haven't used.now thay expect me to pay for the service which I haven't use. Plus their head office is busy calling me,I already explained to them my problem but it seems like the metter is not yet resolved an I haven't reserved an statement from them that will guide me as to how much is my monthly installment. I ask one lady from the head office to send me Ts&Cs of the contractor via email I still haven't received an thing from them.
Thanks your faithfully Client Nkosinathi mnguni
per our telephonic conversation , kindly be advised that the matter has been directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the update on the reversal request for the jet club membership as you stated that you never gave consent to it being enrolled. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO. Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
per our telephonic conversation , kindly be advised that the matter has been directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the update on the reversal request for the jet club membership as you stated that you never gave consent to it being enrolled. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO. Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***