pM
palesa M

1 reviews | Active since Aug 2025

14 Aug 2025, 20:33

Mis-selling and mis-qouted and account in error

In April/ May I went to Jet store because of the sms that I owe R347 and enquired about the amount. I was put on a phone and was told that Jet is paying Hollard on my behalf and as my knowledge I'm paying jet insurance R145 and I was paying R160 to avoid errors that I signed and underwritten by Hollard. I was paying the Jet/Hollard funeral insurance by cash to easypay/ref used for payments : *** Mis-selling and misquoted which led to debit balance that could ruin my credit score. I would like for the account to be cleared, refunded and close that policy as it was sold under false circumstances. I've stopped paying in April/May and they are busy sending messages that I'm behind with my payments after I've asked for the policy to be cancelled. How do I pay and for jet to pay on my behalf given an account with reference and amount of R160 as per my initial agreement? Due as of August R2658

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Replies (1)
Jet
Jet's reply21 Aug 2025, 07:50
Official
Hi Palesa,
 
Thank you for bringing this matter to our attention. We appreciate your patience, and we would like to inform you that we have escalated the issue to our accounts department for further review.