BS
BRENTON S
1 reviews | Active since Jul 2015
15 Jul 2015, 14:54
MESSED UP SERVICE
I SETTLED MY ACCOUNT LAST YEAR 2014 DO HAVE ALL THE PROOF OF PAYMENT AND THE PROOF FROM THEM SAYING IT WAS UPDATED,GOT A SHOCK TODAY FROM MY REPORT SAYING I STILL HAVE A BALANCE,I DID SPEAK TO LEGAL ADVISOR,OK I AM GOING TO TRY ONE MORE LAST TIME TO FIX IT ON TRANSUNION AND EXPERIAN PLEASE AS THIS IS EMBARRASSING TRYING OPEN AN ACCOUNT AND YOU GET THE REPORT I GOT,I REALLY HOPE THEY CAN FIX THIS RIGHT ,AND ALSO APOLOGIZE FOR A MISTAKE THEY HAVE MADE,MY DETAILS ARE ,*** MRS.SCHEEPERS.<br> THANK YOU
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Jet's replyOfficial
17 Jul 2015, 14:15Hello WINNA,
Thank you for bringing this matter to our attention. As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your ITC profile.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your ITC profile.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Jet's reply17 Jul 2015, 14:15
Official
Hello WINNA,
Thank you for bringing this matter to our attention. As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your ITC profile.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. As per our telephonic conversation we must apologise for the inconvenience and frustration caused with regards to your ITC profile.
We have escalated your query to our account management team to investigate on your account, upon investigation feedback will be provided.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact our accounts department on ***.
Kind regards,
Edcon customer experience team,
***