AP
Amonette P
1 reviews | Active since May 2015
27 Mar 2017, 20:17
Marking up shirts
<p>Please, please, PLEASE tell me how this even happens. I buy a shirt marked as a special for R49.99 a shirt when I get home and look at the tag and remove the price sticker JUST to see that the shirt used to cost R39.99. NOW how the hell can you charge your customers R49.99 for a shirt that used to cost R39.99. ITS AN ABSOLUTE DISGRACE!!!!!!!!!!!!!!!!!!!!!!!!!!! </p>
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Replies (2)0
Replies (2)
Jet's replyOfficial
28 Mar 2017, 10:12We have escalated the complaint to the Jet mart Springs management to address as our valued customer is not happy that you were overcharged an a shirt that you purchased and only established this when you get home. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply28 Mar 2017, 10:12
Official
We have escalated the complaint to the Jet mart Springs management to address as our valued customer is not happy that you were overcharged an a shirt that you purchased and only established this when you get home. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's replyOfficial
28 Mar 2017, 10:14We have escalated the complaint to the Jet mart Springs management to address as our valued customer is not happy that you were overcharged an a shirt that you purchased and only established this when you get home. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply28 Mar 2017, 10:14
Official
We have escalated the complaint to the Jet mart Springs management to address as our valued customer is not happy that you were overcharged an a shirt that you purchased and only established this when you get home. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,