DS
Darron S

1 reviews | Active since Jan 2015

06 Apr 2015, 10:26

Maphoko goes the extra mile!

You employ an awesome young lady by name of Maphoko. She goes the extra mile and from what I have seen - she even knows her customers by name. This young lady is professional and helpful and cares about Jet and her products and the service that her customers receive. Sadly, I have purchased rather poor quality items from your stores but Maphoko sees this and doesn't mind me returning the items within the same week when they are not up to standard. This is great service. Well done to Jet for employing her and well done to Maphoko for being a true Edcon Ambassador.

0
Replies (1)
Jet
Jet's reply07 Apr 2015, 10:20
Official
Hello dsfeedback,

Thank you for taking the time to forward your compliment to us, we are glad to hear about the excellent service you received. We hope to continue to provide you with such excellent service as we strive to improve on our service.
Please be advised that you compliment has been logged and forwarded to the Store Manager of Jet Sandton.

The reference is as follows: ***/GO

Thank you for your continued support.

Kind Regards
The Customer Experience Team
***