mN
mishalle N
1 reviews | Active since Jan 2014
04 May 2017, 15:40
Manager too busy
<p>I went to the Jetstore Cbd johannesburg and I must say all there managers there are a nightmare.The consulted that was assisting me needed an override and called the manager. I waited 15 minutes for the Manager (Nico) to come through. When he got to us he just did the override with no apology for the delay,when I asked her said he was "busy with other customers".he was so rude.The Services at that store is appalling. </p>
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Jet's replyOfficial
05 May 2017, 08:57Please forward us the Customer's details, so that we may be able to contact the store on your behalf and address the overall poor service received in store. We will like to liaise with the store management on the matter reported by our valued customer. Query ref no: ***/GO. It is feedback from customers like these that will ensure that we will continue to maintain the high standard of service that they expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Jet's reply05 May 2017, 08:57
Official
Please forward us the Customer's details, so that we may be able to contact the store on your behalf and address the overall poor service received in store. We will like to liaise with the store management on the matter reported by our valued customer. Query ref no: ***/GO. It is feedback from customers like these that will ensure that we will continue to maintain the high standard of service that they expect of us.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,