Manager extremely arrogant and disrespectful

Good day,<br> I went into Jet today to exchange sizes for a bra that was purchased there. The guard had told me that they do not exchange bras so I asked to speak to the manager because at the back of the till slip it states, underwear, EXCLUDING bras cannot be exchanged.<br> After waiting for a while for her, whilst she was busy with another gentlemen she asked me what do I want?!!<br> Is this the way for a manager to attend to their customers!!!<br> Whilst I was explaining the problem to her she continued to talk to this other gentlemen and was being very arrogant with me, when she said they do not exchange bras I told her that I understand what she is saying, but if that is the case, why is it written on the back of the till slip that it can be exchanged. She persisted to ignore my question and was extremely rude and unprofessional.<br> It is disgusting the way she behaved. <br> THEN SHE SAYS I MUST GO AHEAD AND REPORT THEM.<br> I am so disgusted by her attitude and the way the store is run. A complete disgrace.