1 reviews | Active since Mar 2009
MAKING MONEY FROM LOYAL CUSTOMERS IN THEIR TIME OF TRAGEDY / LOSS
<p>My wallet got ****** in December whilst on Holiday. I had no option but to stop all my cards and order new cards. Jet gave me a new card, but charge me R50 for replacing my card. Shame on you, I have been a customer of Jet for more than 10 years and this is how they repay me. My account is atually in credit at the moment and are now seriously considering closing my account. Totally unacceptable!!!!</p>
We have received your concerns and apologise for the inconvenience caused by the matter. kindly note that we were advised by the accounts team that going forward there will be a charge for account replacements card, this is as per the Edcon's Higher management business decision. We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. kindly note that we were advised by the accounts team that going forward there will be a charge for account replacements card, this is as per the Edcon's Higher management business decision. We apologise again for any frustrations incurred. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
This is totally unacceptable, making money out of your clients misery. I will spread the word far and wide. I will now close my account with you and demand a refund of the credit left on my account. I need someone to call me to enalbe me to close my account and get a refund of the credit before you think of more ways to take the credit currently in my account.
This is totally unacceptable, making money out of your clients misery. I will spread the word far and wide. I will now close my account with you and demand a refund of the credit left on my account. I need someone to call me to enalbe me to close my account and get a refund of the credit before you think of more ways to take the credit currently in my account.