WN
Welly N

1 reviews | Active since Dec 2016

27 Dec 2017, 08:43

Magazine Subscription

Hi, I opened a Jet account a few months ago and I remember specifically requesting not to be given any other subscriptions.

With the presumed trust I had in your staff, at first I just thought your interests were ridiculously charged as I was paying my account. It is only recently when I noticed the Jet magazine being delivered that I realized that the person opening my account was dishonest.

Please refund me all the funds that I obliviously contributed towards your magazine and cancel the subscription. Alternatively, close my account immediately as I consider legal action. This is a case of ***** and you cannot be taking money from unsuspecting customers.

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Replies (1)
Jet
Jet's reply27 Dec 2017, 11:07
Official

Thank you for taking the time in addressing your account query. Please ebb advised we have escalated your query to our Regional Credit Office for assistance and feedback will be provided shortly.

We would like to apologize for all inconveniences caused.

Reference number: ***/GO

Kind Regards,

The Customer Experience Team

Best regards,