LF
Laura F

1 reviews | Active since Sept 2014

14 Feb 2016, 15:58

Just wanted to get out

The store has no working aircon and it was extremely stuffy and hot, I actually gave up looking for shoes for my son cos I just wanted to get the hell out of there. Unfortunately I still had to pay for the tekkies my daughter needs desperately for school, and guess what.....4 people standing behind the tills but ONE TILL OPEN!! So then we end up standing in a queue waiting to pay in the stuffy heat, UNBELIEVABLE!! I actually buy a lot of stuff from Jet but am changing my mind because clearly customers are not top of the list when it comes to priorities!

0
Replies (1)
Jet
Jet's reply15 Feb 2016, 10:00
Official
Hello LauraC,

Thank you for bringing this matter to our attention. We do apologise for the inconvenience and frustrations caused.

Kindly note we will be addressing your concerns with our store manager.

Your reference number: ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.

Kind regards,
Customer Experience Team
***