Jets/Vodacom airtime

Very very upset! I've agreed to a new subscription on my Jets account to receive airtime at a discount price from Vodacom. Agreed to all terms and yes asked alot of questions. R39 for R55 airtime on a monthly basis. Its now 72 hours later and still no airtime! Money has been added to my Jets account allready. Believe me tried everything to communicate with Jets to try and resolve issue with no luck. Spoke to 8 consultants allready and still no resolution! ....pls hold...pls hold to the next department. This is absolutely ridiculous!