Jets refusal to provide solutions to instore issue

On the 20th of June, I popped into Jet in Alberton City and purchased a pair of slippers for fathers day. The slippers were on a hanger that were marked with the size I required. I wrapped the slippers and threw away the packaging. However, I left the Jet tag on the slippers. When my husband opened the gift, we discovered that the slippers were 2 different sizes. We took them back to the store to merely get the correct sized slipper. However, the store refused to assist us. My husband then spoke to the manager who also refused to give us the correct size slipper and argued that we had no proof that we had purchased the slippers from that store. <br> <br> 1. We do not appreciate the insinuation that we are lying about where we got the slippers from. <br> 2. I am a loyal supporter of your store and am in your store regularly and I am disgusted with the service we received. <br> 3. We did not ask for a refund or to trade the product for anything. All we wanted was the right size.<br> 4. The product should of been checked that it was correct before it was put onto the shelves. <br> 5. The tags were still attached to the slippers. <br> <br> I left the slippers with the manager as I cannot use them. Waste of money.