mS
maria S
1 reviews | Active since Sept 2019
17 Sept 2019, 13:13
Jet's phones network locked
Me and my friend went to Jet to buy a new phone for her husband so she chose a Hisense U605 after purchasing and arriving home when she inserted the sim the phone asked a network unlocking code she went back to Brakpan Jet and they refuse to exchange the phone. I contacted Vodacom and they said she must go back to the store where she bought it. R499 phone. I bought exactly the same phone af Ackermans also Vodacom but any simcard works in it
Helpful (0)
Replies (1)0
Replies (1)
Jet's replyOfficial
18 Sept 2019, 11:25Dear Maria,
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
***
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
***
Best regards,
Jet's reply18 Sept 2019, 11:25
Official
Dear Maria,
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
***
Kindly note we tried contacting you telephonically in order to confirm receipt of your query but we could not reach you.
Please be advised your query is referred to the stores management team to address urgently.
Here is a reference number generated for this query:
***/GO
NB: If a unit is network locked it means it means it only accepts the respective network sim.
Kind Regards:
The Jet Team
***
Best regards,